PH47 Privacy Policy

Our Privacy Commitments

How PH47 Keeps Your Information Safe

Before diving into the full policy, here's a quick overview of the six core privacy commitments PH47 makes to every player in the Philippines.

Data Minimisation

PH47 only collects the personal information it genuinely needs — nothing extra. We don't ask for data we don't use, and we don't hold onto it longer than necessary.

256-Bit SSL Encryption

Every piece of data transmitted between you and PH47 is protected by bank-grade 256-bit SSL encryption. Your login details, payment info, and personal data are always secured in transit.

No Selling of Your Data

PH47 will never sell your personal data to third-party advertisers or data brokers. Your information stays within the PH47 ecosystem and its regulated service partners only.

Your Rights Under RA 10173

As a Filipino resident, you have the right to access, correct, and request deletion of your personal data under the Data Privacy Act of 2012. PH47 fully honours these rights.

Purpose Limitation

Data collected for one purpose — say, processing your GCash withdrawal — will not be repurposed without your explicit consent. Every use of your data is tied to a clear, lawful reason.

Breach Notification

In the unlikely event of a data security incident, PH47 will notify affected players and the National Privacy Commission within 72 hours, in accordance with Philippine law.

Full Privacy Policy

This Privacy Policy applies to all services provided by PH47 through the website ph47.best and any associated mobile-accessible platforms. It describes how PH47 collects, uses, stores, and protects personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By using PH47, you acknowledge that you have read and understood this Privacy Policy.

01 Who We Are

PH47 operates ph47.best, an online casino and sports betting platform serving players in the Philippines. PH47 is the data controller responsible for the personal information you provide when using our platform. We are registered and operate under the regulatory framework applicable to Philippine online gaming.

Our designated Data Protection Officer (DPO) oversees all privacy matters and ensures PH47 remains compliant with RA 10173. For any privacy-related inquiries, you can reach the DPO directly at support@ph47.best.

02 Personal Data We Collect

PH47 collects personal data in two ways: data you provide directly, and data collected automatically when you use the platform.

Data you provide directly:

Data Type	Examples	When Collected
Identity Data	Full name, date of birth, nationality	Registration & KYC
Contact Data	Email address, mobile number	Registration
Verification Data	Government ID, proof of address	KYC verification
Financial Data	GCash number, bank account details, transaction history	Deposit & withdrawal
Account Data	Username, password (hashed), account preferences	Account creation
Communications	Support chat logs, emails, dispute records	Customer service interactions

Data collected automatically:

IP address and approximate location (city/region level)
Device type, browser type and version, operating system
Pages visited, time spent, click paths, and session duration
Referring website or source of your visit to PH47
Cookie identifiers and session tokens

03 How We Collect Your Data

PH47 collects personal data through the following channels:

Direct submission: When you fill out the registration form, complete KYC, contact support, or update your account profile.
Automated collection: Through cookies, web beacons, and server logs when you browse or interact with the PH47 platform.
Payment processors: When you make a deposit or withdrawal via GCash, Maya, BDO, BPI, UnionBank, or other local payment channels, we receive transaction confirmation data.
Third-party identity verification services: For KYC purposes, we may use accredited verification providers to cross-check the documents you submit.

PH47 does not purchase or import personal data from data brokers or any external marketing lists. Every data point we hold comes directly from your interactions with PH47.

04 Why We Use Your Personal Data

PH47 processes your personal data for clearly defined purposes only. Here is a breakdown of how your data is used and why:

Account management: To create, maintain, and administer your PH47 account, verify your identity, and keep your account secure.
Processing transactions: To handle deposits, withdrawals, and any financial transactions you initiate on the platform.
Regulatory compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations, and Know Your Customer (KYC) rules under Philippine law.
Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
Platform improvement: To analyse usage patterns and improve the design, performance, and content of PH47 based on how players actually use the site.
Fraud prevention and security: To detect and prevent unauthorised access, fraudulent activity, and other security threats to your account and to the platform.
Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only if you have opted in to receive such communications. You can opt out at any time.
Responsible gaming: To monitor gaming behaviour and identify signs of problem gambling so we can provide timely support and interventions.

05 Legal Basis for Processing

Under the Philippine Data Privacy Act, PH47 processes your personal data on the following lawful bases:

Contractual necessity: Processing required to fulfil our service agreement with you — account management, transaction processing, and customer support.
Legal obligation: Processing required to comply with PAGCOR regulations, AML laws, tax obligations, and court orders.
Legitimate interests: Processing for fraud prevention, security monitoring, and platform improvement, provided these interests do not override your privacy rights.
Consent: Processing for marketing communications and non-essential cookies, which you can withdraw at any time without affecting other services.

06 Sharing Your Personal Data

PH47 does not sell your personal data. We may share it with the following categories of third parties, strictly on a need-to-know basis and under data processing agreements that require them to protect your information:

Payment processors: GCash, Maya, BDO, BPI, UnionBank, and other local payment providers receive only the data needed to process your transactions.
KYC and identity verification providers: Accredited services that assist with identity checks under PAGCOR and AML requirements.
Game software providers: Our casino game and sportsbook technology partners receive anonymised session data needed to run games and settle bets.
Customer support platforms: Our live chat and ticketing systems process communication data to facilitate support interactions.
Regulatory authorities: PAGCOR, AMLC, and other Philippine government agencies may receive data when legally required.

Some of our technology partners may process data outside the Philippines. Where this occurs, PH47 ensures adequate safeguards are in place as required by RA 10173.

07 Cookies and Tracking Technologies

PH47 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and improve your overall experience. Here's what we use and why:

Essential cookies: Required for the platform to function. These handle your login session, security tokens, and basic site navigation. You cannot opt out of these without affecting platform functionality.
Functional cookies: Remember your preferences such as language, display settings, and saved bet slips so you don't have to reconfigure them each visit.
Analytics cookies: Help us understand how players use PH47 — which pages are visited most, where players drop off, and how we can improve the experience. Data collected is aggregated and anonymised.
Security cookies: Used to detect unusual activity, prevent fraud, and protect your account from unauthorised access attempts.

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to play or transact on PH47. Essential cookies cannot be disabled without disrupting core platform functions.

08 Data Retention

PH47 retains your personal data only for as long as it is needed for the purposes it was collected for, or as required by Philippine law. Our general retention schedule is as follows:

Active account data: Retained for the duration of your account's active status plus a minimum of five years after account closure, as required by PAGCOR and AML regulations.
Transaction records: Retained for a minimum of five years from the date of transaction, consistent with Philippine financial record-keeping requirements.
KYC documents: Retained for the full duration of your relationship with PH47 and for five years after account closure.
Support communications: Retained for two years after the resolution of the relevant issue.
Marketing preferences: Retained until you withdraw consent or request deletion.

When data reaches the end of its retention period, it is securely deleted or anonymised so it can no longer be linked to you as an individual.

09 Data Security Measures

Protecting your data is a core responsibility at PH47. We implement a layered security approach that includes both technical and organisational measures:

256-bit SSL/TLS encryption for all data in transit between your device and PH47 servers
AES-256 encryption for sensitive data stored at rest, including financial records and identity documents
Role-based access controls ensuring that only authorised PH47 personnel can access specific data sets
Two-factor authentication (2FA) options for player accounts
Regular third-party security audits and penetration testing
Automated intrusion detection and real-time security monitoring
Strict data processing agreements with all third-party service providers

While PH47 takes all reasonable precautions, no online system is completely immune to security risks. We encourage players to use strong, unique passwords and to enable two-factor authentication for added account protection.

10 Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by PH47. Tap each right to learn more:

You have the right to know what personal data PH47 collects about you, why we collect it, how it is used, and with whom it is shared. This Privacy Policy is our primary disclosure document, and we update it whenever our practices change.

You can request a copy of the personal data PH47 holds about you at any time. We will provide this within 15 business days of a verified request. You can submit an access request through your account dashboard or by emailing support@ph47.best.

If any personal data PH47 holds about you is inaccurate or outdated, you have the right to request a correction. You can update most information directly through your account settings. For corrections to KYC documents or identity data, please contact our support team.

You can request deletion of your personal data. However, this right is subject to legal and regulatory retention requirements. For example, transaction records and KYC data must be retained for a minimum of five years under Philippine AML laws, even after account closure. Where deletion is not possible due to legal obligations, we will inform you and explain why.

Where PH47 processes your data based on consent — such as for marketing emails or promotional SMS — you can withdraw that consent at any time without penalty. Simply click "unsubscribe" in any marketing email, update your communication preferences in account settings, or contact support directly. Withdrawing consent for marketing will not affect your ability to use PH47.

If you believe PH47 has mishandled your personal data, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact us first so we can try to resolve the issue directly. Our DPO can be reached at support@ph47.best.

11 Children's Privacy

PH47 is strictly an adults-only platform. Our services are not directed at or intended for individuals under 21 years of age, as required by Philippine gaming regulations. We do not knowingly collect personal data from minors.

If we discover that personal data has been collected from a player who is under 21, we will immediately suspend the account, delete the data, and report the incident as required by applicable law. If you are a parent or guardian and believe your child has registered on PH47, please contact us immediately at support@ph47.best.

12 Updates to This Privacy Policy

PH47 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When we make significant changes, we will:

Update the "Last Updated" date at the top of this page
Send an email notification to all registered players at least 7 days before the changes take effect
Display an in-platform notice for players who log in during the notice period

Your continued use of PH47 after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you disagree with the changes, you may close your account and withdraw any remaining balance before the changes take effect.

13 Contact Us About Privacy

For any questions, concerns, or requests related to this Privacy Policy or how PH47 handles your personal data, please reach out to us through any of the following channels:

Email (Data Protection Officer): support@ph47.best
Live Chat: Available 24/7 on the PH47 platform after login
Website: ph47.best — go to your account settings and select "Privacy Request"

We aim to respond to all privacy-related inquiries within 5 business days. For formal data subject requests (access, correction, deletion), we will confirm receipt within 3 business days and complete the request within 15 business days.

PH47's full compliance with the Philippine Data Privacy Act is overseen by our designated Data Protection Officer. Your privacy is a serious obligation we take on for every Kabayan who trusts us with their data.